# Platform engineered for ServicePilot NG

> ServicePilot NG sends vetted service professionals to homes and businesses across Lagos, with a written scope and a price agreed before work starts. Its platform is engineered by Specvista and its mobile app ships on Ubriot.

Source: https://www.specvista.com/work/servicepilot

Website: https://servicepilot.ng. ServicePilot NG is a partnership, not a Specvista product.

## At a glance

- **Operator**: ServicePilot NG, a home and office services company operating across Lagos.
- **Platform**: A customer website, a customer mobile app, an operations console and one API underneath all three.
- **Handles**: Service requests, written quotes, scheduled visits, recurring contracts, invoices paid by bank transfer or card from a link, and a record of every visit.
- **Delivery**: The mobile app is built and shipped to testers through Ubriot. The website and operations console are live; the app is in testing ahead of release.

## What the platform includes

- **Customer website**: Services, how a job runs, and payment pages where an invoice or a monthly contract is settled by transfer or card.
- **Customer mobile app**: Request a service, approve a quote, message about the job, pay and keep the receipt, on iOS and Android.
- **Operations console**: Work orders, customers, staff, invoices, expenses and reports for the people dispatching and running the jobs.
- **One API**: A single backend for the website, the app and the console, so a booking, a quote and a payment are the same record everywhere.
