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Partnership

Platform engineered for ServicePilot NG

ServicePilot NG sends vetted service professionals to homes and businesses across Lagos, with a written scope and a price agreed before work starts. Its platform is engineered by Specvista and its mobile app ships on Ubriot.

The servicepilot.ng home page: vetted service Pilots for Lagos homes and businesses, beside a fixed quote for an AC repair that the customer approves before booking.

At a glance

Operator
ServicePilot NG, a home and office services company operating across Lagos.
Platform
A customer website, a customer mobile app, an operations console and one API underneath all three.
Handles
Service requests, written quotes, scheduled visits, recurring contracts, invoices paid by bank transfer or card from a link, and a record of every visit.
Delivery
The mobile app is built and shipped to testers through Ubriot. The website and operations console are live; the app is in testing ahead of release.

What the platform includes

  • Customer website

    Services, how a job runs, and payment pages where an invoice or a monthly contract is settled by transfer or card.

  • Customer mobile app

    Request a service, approve a quote, message about the job, pay and keep the receipt, on iOS and Android.

  • Operations console

    Work orders, customers, staff, invoices, expenses and reports for the people dispatching and running the jobs.

  • One API

    A single backend for the website, the app and the console, so a booking, a quote and a payment are the same record everywhere.